*,:before,:after{box-sizing:border-box;margin:0;padding:0}:root{--bg:#f5f7fb;--bg2:#fff;--bg3:#eef2f7;--panel:#fff;--panel2:#f8fafc;--border:#0f172a1a;--border-strong:#0f172a2e;--indigo:#6366f1;--indigo-light:#818cf8;--indigo-dim:#6366f12e;--cyan:#22d3ee;--cyan-dim:#22d3ee26;--green:#10b981;--green-dim:#10b98126;--amber:#f59e0b;--amber-dim:#f59e0b26;--red:#ef4444;--red-dim:#ef444426;--blue:#3b82f6;--blue-dim:#3b82f626;--violet:#a78bfa;--violet-dim:#a78bfa26;--chart-1:#6366f1;--chart-2:#22d3ee;--chart-3:#10b981;--chart-4:#f59e0b;--chart-5:#ef4444;--chart-6:#a78bfa;--white:#fff;--surface:var(--bg);--surface2:var(--panel2);--text-primary:#0f172a;--text-secondary:#475569;--text-muted:#64748b;--radius-sm:8px;--radius-md:12px;--radius-lg:16px;--sidebar-w:240px;--shadow-sm:0 1px 3px #0f172a14;--shadow-md:0 14px 35px #0f172a29;--font:"Inter", sans-serif;--mono:"JetBrains Mono", 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.section-title,html[data-theme=light] .service-title,html[data-theme=light] .td-name,html[data-theme=light] .fw-500{color:var(--text-primary)}html[data-theme=light] thead th{color:#334155;background:#0f172a0a}html[data-theme=light] tbody td{color:#334155}html[data-theme=light] tbody tr:hover td{color:var(--text-primary);background:#6366f10f}html[data-theme=light] .badge.green,html[data-theme=light] .eng-chip.active{color:#047857}html[data-theme=light] .badge.amber,html[data-theme=light] .eng-chip.transit{color:#92400e}html[data-theme=light] .badge.red{color:#b91c1c}html[data-theme=light] .badge.blue{color:#1d4ed8}html[data-theme=light] .badge.indigo{color:#4338ca}html[data-theme=light] .badge.violet{color:#6d28d9}html[data-theme=light] .badge.gray,html[data-theme=light] .eng-chip.offline,html[data-theme=light] .kpi-trend.neutral,html[data-theme=light] .tab-count{color:#475569;background:#0f172a0d}html[data-theme=light] body{background:#f6f8fb}html[data-theme=light] .sidebar,html[data-theme=light] .topbar,html[data-theme=light] .eng-bar{background:#fff;border-color:#d9e0ea}html[data-theme=light] .topbar{box-shadow:0 1px 10px #0f172a0a}html[data-theme=light] .nav-item:hover,html[data-theme=light] .nav-group-toggle:hover,html[data-theme=light] .sidebar-user:hover{background:#f1f5f9}html[data-theme=light] .nav-item.active{color:#1d4ed8;background:#e8f0ff;font-weight:700}html[data-theme=light] .nav-item.active:before{background:#2563eb}html[data-theme=light] .nav-group-children{background:#f8fafc}html[data-theme=light] .topbar-btn,html[data-theme=light] .action-icon,html[data-theme=light] .btn-secondary{color:#475569;box-shadow:none;background:#fff;border-color:#cbd5e1}html[data-theme=light] .topbar-btn:hover,html[data-theme=light] .action-icon:hover,html[data-theme=light] .btn-secondary:hover{color:#1d4ed8;border-color:#2563eb;box-shadow:0 6px 16px #2563eb1f}html[data-theme=light] 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var(--border);background:var(--panel);min-height:138px;box-shadow:var(--shadow-sm);color:var(--text-primary);text-align:left;cursor:pointer;border-radius:8px;flex-direction:column;gap:9px;padding:14px;transition:border-color .15s,box-shadow .15s,transform .15s;display:flex}.service-month-card:hover{box-shadow:var(--shadow-md);border-color:#3b82f675;transform:translateY(-1px)}.service-month-name{text-transform:uppercase;color:var(--text-primary);letter-spacing:0;margin-bottom:2px;font-size:12px;font-weight:800}.service-month-line{align-items:baseline;gap:8px;min-width:0;display:flex}.service-month-line strong{min-width:28px;font-family:var(--mono);font-size:18px;font-weight:800}.service-month-line em{color:var(--text-secondary);font-size:12px;font-style:normal}.service-month-line.calls strong{color:var(--blue)}.service-month-line.visits strong{color:var(--green)}.service-month-total{color:var(--text-primary);align-items:center;gap:7px;margin-top:auto;display:flex}.service-month-total strong{font-family:var(--mono);font-size:18px;font-weight:850}.service-month-total em{color:var(--text-secondary);font-size:12px;font-style:normal}.service-month-total i{color:var(--text-muted);margin-left:auto;font-size:11px}.service-month-total.empty{color:var(--text-muted);font-size:12px}.service-month-meter{background:#94a3b829;border-radius:999px;height:5px;overflow:hidden}.service-month-meter i{border-radius:inherit;background:linear-gradient(90deg, var(--blue), var(--green));height:100%;display:block}.service-year-summary{border:1px solid var(--border);background:#ffffff06;border-radius:8px;grid-template-columns:minmax(120px,1fr) repeat(3,auto);align-items:center;gap:14px;margin:0 18px 18px;padding:12px 14px;display:grid}.service-year-summary span{color:var(--text-primary);font-size:12px;font-weight:750}.service-year-summary strong{color:var(--text-primary);font-family:var(--mono);white-space:nowrap;font-size:14px;font-weight:800}.service-year-summary 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auto;position:relative}.dashboard-donut-center{pointer-events:none;flex-direction:column;justify-content:center;align-items:center;display:flex;position:absolute;inset:0}.dashboard-donut-center strong{font-family:var(--mono);color:var(--text-primary);font-size:25px;line-height:1}.dashboard-donut-center span{color:var(--text-muted);margin-top:5px;font-size:11px}.dashboard-breakdown-list{flex-direction:column;gap:10px;display:flex}.dashboard-breakdown-row{color:var(--text-secondary);grid-template-columns:10px minmax(0,1fr) auto 38px;align-items:center;gap:8px;font-size:12px;display:grid}.dashboard-breakdown-row strong{color:var(--text-primary);font-family:var(--mono);font-weight:700}.dashboard-breakdown-row em{color:var(--text-muted);text-align:right;font-style:normal}.dashboard-dot{border-radius:50%;width:8px;height:8px}.dashboard-complaint-panel{padding:14px 18px 18px}.dashboard-segmented{border:1px solid 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span{border-radius:var(--radius-md);background:linear-gradient(90deg,#ffffff0a,#ffffff17,#ffffff0a) 0 0/200% 100%;height:42px;animation:1.2s ease-in-out infinite chartPulse}@keyframes chartPulse{0%{background-position:0%}to{background-position:-200%}}.chart-empty{min-height:220px;color:var(--text-muted);flex-direction:column;justify-content:center;align-items:center;gap:10px;font-size:13px;display:flex}.page-error-card{border-radius:var(--radius-lg);background:var(--panel);color:var(--text-primary);box-shadow:var(--shadow-sm);border:1px solid #ef444459;align-items:center;gap:14px;margin:24px;padding:18px;display:flex}.page-error-card>div{flex:1;gap:4px;display:grid}.page-error-card strong{color:var(--text-primary)}.page-error-card 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button.active{background:var(--indigo-dim);color:var(--indigo-light)}.customer-table-card{overflow:visible}.customer-table tbody tr{cursor:pointer}.sort-head{color:inherit;font:inherit;text-transform:inherit;letter-spacing:inherit;cursor:pointer;background:0 0;border:none;align-items:center;gap:7px;display:inline-flex}.customer-link{color:var(--cyan);text-decoration:none}.customer-link:hover{text-decoration:underline}.customer-actions{white-space:nowrap;gap:5px;display:flex;position:relative}.delete-wrap{display:inline-flex;position:relative}.delete-popover{z-index:30;background:var(--bg3);border-radius:var(--radius-md);width:230px;box-shadow:var(--shadow-md);border:1px solid #ef444459;flex-direction:column;gap:8px;padding:12px;display:flex;position:absolute;top:34px;right:0}.delete-popover strong{color:var(--text-primary);font-size:12.5px}.delete-popover span{color:var(--text-muted);font-size:12px}.delete-popover 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i{color:var(--indigo-light);font-size:28px}.customer-empty strong{color:var(--text-primary);font-size:16px}.customer-pagination{flex-wrap:wrap;justify-content:flex-end;align-items:center;gap:9px;display:flex}.customer-pagination .form-input{width:auto;min-width:112px}.page-pills{gap:4px;display:inline-flex}.page-pills button{border:1px solid var(--border-strong);background:var(--panel);width:30px;height:30px;color:var(--text-secondary);cursor:pointer;border-radius:8px}.page-pills button.active{background:var(--indigo-dim);color:var(--indigo-light);border-color:var(--indigo)}.drawer-overlay{z-index:900;background:#0000008c;justify-content:flex-end;display:flex;position:fixed;inset:0}.customer-drawer{background:var(--panel);border-left:1px solid 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#fff;border-radius:3px;padding:6px;position:absolute;box-shadow:0 1px 3px #0006}.leaflet-tooltip.leaflet-interactive{cursor:pointer;pointer-events:auto}.leaflet-tooltip-top:before,.leaflet-tooltip-bottom:before,.leaflet-tooltip-left:before,.leaflet-tooltip-right:before{pointer-events:none;content:"";background:0 0;border:6px solid #0000;position:absolute}.leaflet-tooltip-bottom{margin-top:6px}.leaflet-tooltip-top{margin-top:-6px}.leaflet-tooltip-bottom:before,.leaflet-tooltip-top:before{margin-left:-6px;left:50%}.leaflet-tooltip-top:before{border-top-color:#fff;margin-bottom:-12px;bottom:0}.leaflet-tooltip-bottom:before{border-bottom-color:#fff;margin-top:-12px;margin-left:-6px;top:0}.leaflet-tooltip-left{margin-left:-6px}.leaflet-tooltip-right{margin-left:6px}.leaflet-tooltip-left:before,.leaflet-tooltip-right:before{margin-top:-6px;top:50%}.leaflet-tooltip-left:before{border-left-color:#fff;margin-right:-12px;right:0}.leaflet-tooltip-right:before{border-right-color:#fff;margin-left:-12px;left:0}@media print{.leaflet-control{-webkit-print-color-adjust:exact;print-color-adjust:exact}}